Getting started
Payment processors
How Stripe Connect handles customer collection, and how to run cash-only where Stripe isn't available.
Drentio handles two distinct money flows. Make sure you know which one you're configuring before you wire anything up.
The two flows
| Flow | Who collects | What it pays for | How |
|---|---|---|---|
| Platform billing | Drentio collects from you | Your module subscriptions (QR Pro, Restaurant Premium, etc.) | Stripe — cards / Apple Pay / Google Pay |
| Customer collection | You collect from your customers | Restaurant orders, Bio Link sales, BC contact captures with tipping, Wallet add | Stripe Connect (or manual cash for regions Stripe doesn't serve) |
The rest of this article is about customer collection — how your restaurant takes order payments, how your Bio Link page sells products, how a bio-page tip jar receives money.
What's available today
| Processor | Regions | Modules | Status |
|---|---|---|---|
| Stripe Connect | US, EU, UK, AU, CA + 40 others (full list at stripe.com/global) | Restaurant, Bio Link, Business Cards | ✅ Live |
| Manual cash / bank transfer | Anywhere | Restaurant orders | ✅ Live — operator marks paid manually |
Operating where Stripe doesn't serve well? Email support@drentio.com with your use case + country. In the meantime, you can run online ordering as cash-only — orders still flow into the Orders tab, and staff marks each one paid on collection.
How to connect (per-brand)
Step 1 — Decide which brand needs payments
A payment processor is configured per brand, not per workspace. If you have Smash & Co. (restaurant, takes orders) and Lumen Strategy (consulting, doesn't take payments), only Smash & Co. needs Stripe connected.
Step 2 — Brand settings → Payments
/dashboard/<brand-slug>/settings → Payments.
Step 3 — Connect Stripe
Click Connect Stripe. You're redirected to Stripe Connect to either:
- Sign in to an existing Stripe account (most common)
- Create a new Stripe account if you don't have one (5-minute KYC flow)
Stripe returns you to Drentio with the account linked.
Step 4 — Test with $1
Use Stripe's test mode or push a real $1 transaction through your menu / Bio Link / card to confirm the money lands in your Stripe balance.
Fees
| Layer | What's taken |
|---|---|
| Stripe's fee | Standard Stripe rate — typically 2.9% + $0.30 in the US; varies by region |
| Drentio's platform fee | $0 — we don't take a cut of your transactions |
You keep everything Stripe gives you. Drentio makes money on your subscription, not on your customers' payments.